My Mac says it couldn’t verify LiveGoLive. What do I do?

1 min readUpdated 2 Nov 2026

Short answer

macOS asks once the first time you open apps downloaded from the web. Click Done, then open System Settings › Privacy & Security, click Open Anyway, and confirm.

Open it the first time

  1. When macOS says “LiveGoLive.app” Not Opened, click Done. Don’t choose Move to Trash.
  2. Open System Settings › Privacy & Security, scroll down, and click Open Anyway next to LiveGoLive.
  3. Confirm with your Mac password or Touch ID.

From then on, LiveGoLive Desktop opens normally. The LiveGoLive Desktop page shows each step in pictures.

Still need help?

Email us at support@livegolive.com and tell us what you were trying to do.

Tip: in Studio, open your account menu and click VERSION to copy it into your email. It helps us find the answer faster.

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